Blazzica’s Privacy Policy
Blazzle Beauty Inc. (hereinafter, referred to as “Blazzica website”, “us”, “we”, “our”) collects from the individual user (hereinafter, referred to as “you” or “your”) certain personal information through the website http://www.blazzica.com (hereinafter, collectively referred to as the “Website”). This Privacy Policy explains Blazzica’s procedures related to the collection and processing of personal information through the Website.
1. Types of personal information collected
1.1 When making an order through the Website, Blazzica may collect the following personal information from you: (1) email address; (2) name; (3) physical address; (4) postal code; (5) phone number; (6) payment information; and (7) other information that you decide to share with us.
We categorize Personal Information as follows:
A.Profiling Information: Information which you provide when you register for a service, which may include some or all of the following: - information about your personal identity such as gender, name, job title, address, marital status, age, preferences, likes and dislikes etc.; - your financial information such as your banking details and any information relating to your lifestyle levels; and - your contact details such as your physical addresses, postal addresses, telephone and fax numbers and the like.
B. Payment and Account Information: Your account history with us including (without limitation) all billing information and communications, payment history etc. We maintain this in encrypted form on secure servers.
C. Service Usage: Information about your navigation using our services, for example the URLs of websites, which you visit and from which you request downloads.
D. Log information: Information such as your web request, IP address, browser type, browser language, date and time of request. In case of booking via call, Blazzica may record calls for quality and training purposes.
E. Transactional Information: Transactional history (other than banking details) about your e-commerce activities.
F. Correspondence Information: Content, information about your correspondents, and the destination/origin of communications between you and any other person using our services, which include email communications, blog, chat room and discussion board communications, instant message communications, experts forum communications, fax mail communications, membership of mailing lists etc.
G. User IDs: Your usernames, passwords, email addresses and other security-related information used by you in relation to our services.
H. Stored Information: Data either created by you or by a third party and which you wish to store on our servers such as image files, documents etc. We only collect your personal Information to conduct our business and to enable us to deliver and improve our services.
1.2 We do not and shall never for any reason whatsoever sell your Personal Information to any third party or otherwise trade on it. We will only disclose your Personal Information in accordance with this Policy. If we want to use it for any other purpose, we will obtain your prior written consent. If you decline to submit personal information to us, then we will unfortunately not be in a position to provide the Services to you. All the information provided by you to us is to an open, public environment or forum that may be accessed by third parties. It is possible that third parties may collect and collate and use such information for their own purposes. You should accordingly be careful when deciding to share any of your Personal Information in such public environments. Information, which is disclosed publicly, is also shared with our affiliates, third party service providers, sponsors of competitions etc. unless expressly stated otherwise. We are not liable to you or any third party for any damages that you or any third party may suffer however arising from your disclosure of Personal Information in any public environment. You accordingly disclose information in a public environment at your own risk.
2. The Use of Collected Personal Information
2.1 The personal information collected through the Website is used by Blazzica only:
To book appointments, provide you with the services requested by you, contact you, send invoices and payment reminders, collect payments from you, send you information about our services that may be of interest to you, provide you with our newsletter if you have opted-in to receive it, deal with enquiries and complaints made by you in relation to the Website, inform you about updates of the Website, send you administrative messages regarding your use of the Website, improve the quality of experience when you interact with our services, for marketing purposes, diagnose problems with our computer server, administer the Website, to manage your account, and comply with lawful government requests and/or lawful requests by the police investigating suspected illegal activities.
2.2 We collect and process your personal information only for the achievement of one or more of the aforementioned purposes.
2.3 If you do not provide Blazzica with the requested personal information, you may not be able to use the full functionality of the Website.
2.4 Please note that we will send you service-related announcements only when it is necessary to do so. For example, we may send you a service-related announcement if our services are temporarily suspended. You cannot opt-out of service-related announcements. If you would like not to receive service-related announcements, you need to deactivate your account.
2.5 If necessary, we will communicate with you by email or telephone (depending on your preferences).
3. Marketing or Advertising Information
3.1 If you no longer wish to receive our newsletter and/or marketing information from Blazzica, you may opt out of receiving such information by contacting us admin@blazzica.com.
4. Non-Personal Information
4.1 Please note that we may collect non-personal information, e.g., URL addresses of websites clicked to and from the Website, operating systems, IP addresses (a number which is assigned to your computer at the moment when you connect to the Internet), browser types, domain name, a date stamp for your visit, and/or a timestamp for your visit. We use the collected non-personal information to further develop the Website.
5. Disclosure of Your Information
5.1 We use information security tools (e.g., secured networks and encryption) in order to protect your personal information.
6. Third Party Access to Your Information
6.1 If you are a recipient of in-home beauty Services ordered through the Blazzica, we may share your personal information with service providers assigned to you. Such service providers will process your personal data only for the purpose of providing you with the requested Services.
6.2 With the exception of the cases mentioned in Section 6.1, the personal information collected by Blazzica from you will not be shared with third parties, unless Blazzica is required by law to do so.
7. Changes to Personal Information
7.1 You have the right to access, delete, or modify your personal information collected by Blazzica. You can do so by contacting us at: admin@blazzica.com. We will respond to your request within 48 hours.
8. Retention Period
8.1 We will keep your personal information for as long as it is necessary to provide you with the requested service. For example, if we collect your personal information to deliver the newsletter, your personal information will be kept until you unsubscribe from the newsletter services.
8.2 If your personal information is no longer necessary for the delivery of the requested services, we will keep it for a maximum of one year in identifiable form.
9. Account and Personal Data Deletion
You have the option to delete your account and associated personal data stored with Blazzica. To initiate this process, kindly send an email to …@blazzica.com . Please be aware that Blazzica may require up to 10 (ten) working days to complete your request. Upon deletion of your account, access to all Services will be terminated. It is important to note that transactional data generated on the Platform will be retained in accordance with applicable laws.
10. Cookies
10.1 The Website uses cookies. A cookie is a small computer file. It typically consists of letters and numbers. When you visit a website, the website may send a cookie to your browser. Subsequently, the browser may store the cookie on your computer system. The main purpose of cookies is to allow a website to recognize the user's device.
10.2 There are two types of cookies, namely, persistent cookies and session cookies. Persistent cookies remain valid until their expiration date, unless deleted by the user before that date. Session cookies will be stored on a web browser and will remain valid until the moment when the browser is closed.
10.3 Cookies do not typically contain personal data. However, personal data stored by us may be linked to the information stored in and obtained from cookies. Web servers can use cookies to: (1) identify and track users while they navigate through different pages on a website; and (2) identify users returning to a website.
10.4 Blazzica uses both session and persistent cookies. Blazzical uses session cookies in order to verify your details until you are navigating from page to page on the Website. The session cookies enable you to avoid re-entering your details each time you enter a new page on the Website. Blazzica uses persistent cookies in order to recognize you as a unique user when you return to the Website. As a result, you do not have to enter your login details multiple times as you move from other websites to the Website. Blazzica will not use cookies for purposes which are not mentioned in this Privacy Policy.
10.5 Blazzica uses Google Analytics to analyze your use of the Website. Google Analytics generates statistical and other information about the Website by means of cookies. The information generated by Google Analytics in relation to the Website is used to create reports about the use of the Website. For information on the privacy aspects of Google Analytics, please Click Here.
10.6 By using the Website, you agree to our use of cookies as described in this Privacy Policy. If you do not agree to our use of cookies, you need to either (1) discontinue your use of the Website or (2) set your browser to refuse cookies. Please be aware that some parts of the Website may not function properly without cookies. If you would like to set your browser to refuse cookies, check your browser’s help information or visit the following links for further information: org, Chrome, Firefox, Internet Explorer, Opera, Safari
11. Place of Data Processing
11.1 We may process your personal information in Canada and other countries, including the United States, where the data protection laws may be less strict than the data protection laws applicable in your own country.
12. Third Party Analytics
12.1 We use third party analytics, such as Google Analytics to generate statistics related to your use of the Website. The third party analytics may collect information about various information, including your IP address. If you would like to read more information on privacy aspects of Google Analytics, please Click Here.
13. Your Consent
13.1 By using the Website, you hereby consent to our collection and processing of your personal information in accordance with this Privacy Policy. For the purposes of this Privacy Policy, the term “processing” refers to collection, storage, deletion, use, and disclosure of information.
14. Complaints About Breaches of Privacy
14.1 If you would like to complain about a breach of privacy, please send us an email admin@Blazzica.com. When we receive your complaint, we will inform you whether we will conduct an investigation.
14.2 If an investigation is commenced, Blazzica will inform you about the estimated completion date for the investigation process. When the investigation ends, we will provide you with our conclusions about the complaint and invite you to respond to them. After receiving your response, we will inform you if Blazzica has changed its view.
14.3 If you are unsatisfied with our privacy complaint management procedure, we will advise you about further options with regard to the complaint.
15. Unauthorized Access
We take security of our users' information seriously and strictly prohibit any unauthorized attempts to access, disrupt or interfere with our website, servers or any associated networks. Any attempt to hack, exploit vulnerabilities or engage in any malicious activities that compromise the integrity of our systems will be considered a violation and may result in legal action. We reserve the right to cooperate with law enforcement authorities and pursue legal action against anyone involved in hacking or attempting to compromise the security of our website, systems or data.If you have any concerns or suspect any unauthorized access, please contact us at …@blazzica.com
16. Security
We endeavor to comply with laws of other countries but cannot and do not warrant that we do. We do everything we reasonably can to protect your rights of privacy on systems and the Website controlled by us, but we are not liable for any unauthorized or unlawful disclosures of your personal and confidential information made by third parties who are not subject to our control, for example advertisers and websites that have links to our Website. You should take note that the information and privacy practices of our business partners, advertisers, sponsors or other sites to which we provide hyperlinks, may be different from ours. This policy is effective as on the date mentioned hereinabove. We at our sole discretion may change any or all of the terms of this policy by updating this document from time to time. To make sure you are aware of any changes, please review this policy periodically. If you have any questions regarding this policy, please feel free to drop us a line at …@Blazzica.com
17. Changes to the Privacy Policy
From time to time, we may update this Privacy Policy to reflect changes to our information practices. Any changes will be effective immediately upon the posting of the revised Privacy Policy. We encourage you to periodically review this page for the latest information on our privacy practices.
18. Contact Details
18.1 If you would like to ask us any questions about this Privacy Policy, please contact us at: admin@Blazzica.com